
If you
would like to get performance back from your computer
call 815.325.4544 anytime
(day or night) or email
support@msdesign.us
to get your computer serviced today!!
Need help understanding how we can help your computer?
Frequent and Heavy Internet usage can often cause
problems with your computer. You may be downloading a
virus or spyware without even knowing it! M.S.
Design will rebuild your machine and make it run
like the day you bought it. We will backup all of your
information, erase the hard drive, and rebuild it from
the ground up. We then run your files thru a series of
filters and put the clean copies back on your newly
rebuilt machine. The result is a fast running and clean
machine with updated utilities to help keep it free from
problems in the future.
- What do we mean by Rebuild?
- First, we start off by saving all your important
files (school papers, documents, pictures, data that you
will need in the future) to our server (hard drive).
Then we will begin the rebuild. This means we will
delete all the files that have been saved, downloaded,
and installed on your computer. Do not worry we
will replace your software and files!! Now that
there are no files on your computer we begin to install
the newest software programs. We only install the
programs that will be virus free and that will help your
computer run and stay running without viruses.
After we have installed all the software we will scan
all the files that were saved from your
computer to check for viruses. Then we will copy the
files back to your computer.
Initial Computer setup form
Customer must fill out form before we service the computer.
If you have any questions about the form or are unable to
access this form please contact us and we will personally
drop the form off at your location.
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Price compare with Best Buy Geek squad.
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M.S.
Design's Process of Computer Build.
M.S. Design
will be contacted by you (the Customer) through
phone or email.
- M.S. Design
will request contact information from
you (the customer) and then we will email, fax,
save from website, or drop off our Service
Request Form.
- You
(the Customer) will fill out the Service
Request Form.
- You
(the Customer) will contact M.S. Design to
schedule Pickup or delivery of computer.
- M.S. Design technician will confirm that the
Service Request Form is properly filled out and the
computer is ready to be serviced.
- M.S. Design will then copy customer
files
over to our Server.
- Then
M.S. Design will begin the process of
rebuilding the computer.
- M.S. Design
technician will fill out a form of completion
along with future options for the computer.
- M.S. Design will contact customer to schedule
drop off or Pickup.
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